Frequently Asked Questions
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
The delivery timeline depends on the items you purchase and the shipping method you choose. For more detailed information, please see our Shipping Policy.
For Free Shipping:
- Ready Made Curtains, Furniture Slipcovers, and Bath Rugs
Most orders arrive within 5-8 business days after the order is placed.
- Custom Made items such like motorized Blind or Slipcovers
Our custom and made-to-order products are carefully crafted in our specialized overseas facilities. Expect delivery within 15-28 business days following order confirmation.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).